Warranty: All KRUSELL leather cases; carry a limited lifetime warranty for manufacturer defects.  Manufacturer defects include the following; Bad stitching and problems with zippers.  These warranties only apply to the reseller with an active account with KaseIT Inc. Warranty returns will have no dollar valued and will ONLY be accepted by the reseller.  No end-user transactions will be accepted of any kind and Proof of purchase will be required as requested.

Liability: All of KaseIT’s products with the KRUSELL name are guaranteed against manufacturer defects for 90 day with exception to all leather cases that carry a lifetime limited warranty.  The warranty is valid for all production related failures and not for fair wear and tear. If your case shows a defect that is related to a production failure, please bring the case and your receipt back to the place where the product was purchased.  In no event shall KaseIT, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to the product sold. KaseIT only warranties the KRUSELL product against manufacturer defects and does not warranty any other devise that may be used or indirectly used with the KRUSELL product.

Shipping: KaseIT will not pay for return shipping on warranty claims.  All warranties will be shipped by ground shipment unless otherwise expedited by request of the reseller.  No shipments will be made via U. S. P. S.  All shipments back to the reseller/distributor will include tracking information and be insured for the full value paid by the reseller/distributor.

Conditional claim: All claims/returns must include a Return Merchandise Authorization Number (RMA#). Requests can be made by e-mail: Claims@Kaseit.com or by contacting your sales representative.  Up to (4) Returns per year will be permitted for warranty claims (we suggest that failures to merchandise be accumulated and claims be submitted quarterly).  The Lifetime Warranty is valid only on cases, not on clips, swivels or other accessories.  Krusell warrants to the original purchaser that its products are free from defects in materials and workmanship.  KaseIT suggests that merchants use discretion (abusive and excessive returns can cause a violation tag on your reseller account. This warranty does not cover accidental damage, misuse, improper care, alteration, or acts of nature such as floods, earthquakes and fire. This warranty lasts as long as the original purchaser owns the product or the product is discontinued by the manufacturer. Coverage terminates if the original purchaser sells or otherwise transfers the product.  This warranty excludes claims for incidental or consequential damages in connection with the warranty problem. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or country to country.  Please Note: Features and specifications of all Krusell products are subject to change without notification.  OEM and special tagging of merchandise such as manufacturing products with a different name tag or personalizing the products, will be replaced with product that is of normal stock unless otherwise agreed to and accepted in writing.

Processing time: Please allow approximately 5 – 7 business days for your warranty claim to be processed once it has arrived at the warehouse.

Rights reserved: KaseIT reserves the right to refuse an RMA or to put restrictions on limits of RMA per calendar year.  KaseIT reserves that right to change this warranty at any time for any reason and without any due notification to the buyers.